Unfortunately, in the health care industry customer service has been largely neglected. Patients are, most of the time, left confused about how to obtain care, what their next step is and how much it is going to cost, or for Canadian Patients how long they are going to wait.
We are a group of entrepueners who understand that behind quality, customer service is paramount to our sucess. We approach every patient as an opprotunity to show our genuine care for their needs and to make sure we provide a valuable service that allows them to move forward with their unique healthcare situation.
This is why our guiding priciples are:
Fast Appointment Availability
Respect and Genuine Care for Our Patients.
"Thank you very much for your prompt services and radiologists report. It was very thorough. This will help with my treatment and I am very pleased that I had this opportunity to use your services." -Winnipeg
"I would like to thank you for a great experience on getting the MRI. Everything went smooth, we were in out and in out and back across the border in 45 minutes.
"Very happy with the service, it was very affordable, two days from making appointment to the actual MRI as opposed to a six month wait in Winnipeg."
"Thank you for sending this to me. On Saturday night, I felt like I had won the lottery....so thank you, thank you."
"The care and service we received were outstanding. Mum's doctor received the MRI results within two days and was able to allay her fears relative to any permanent injury. Mum actually felt some pain relief after the procedure due to the adrenalin rush that she experienced."
"Thanks for all your help.
"Thank you for the great service."